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“Management is doing things right; leadership is doing the right things.”
― Peter F. Drucker, Essential Drucker: Management, the Individual and Society
― Peter F. Drucker, Essential Drucker: Management, the Individual and Society
tags: leadership
“The best way to predict your future is to create it”
― Peter F. Drucker
― Peter F. Drucker
“If you want something new, you have to stop doing something old”
― Peter F. Drucker
― Peter F. Drucker
“The most important thing in communication is to hear what isn't being said.”
― Peter F. Drucker
― Peter F. Drucker
“Unless commitment is made, there are only promises and hopes; but no plans.”
― Peter F. Drucker
― Peter F. Drucker
“Efficiency is doing the thing right. Effectiveness is doing the right thing.”
― Peter F. Drucker
― Peter F. Drucker
tags: leadership
“Whenever you see a successful business, someone once made a courageous decision.”
― Peter F. Drucker
― Peter F. Drucker
“No one learns as much about a subject as one who is forced to teach it.”
― Peter F. Drucker
― Peter F. Drucker
“The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit. This is what creates trust, what enables you to get the task done.”
― Peter F. Drucker
― Peter F. Drucker
tags: leadership
“The purpose of business is to create and keep a customer.”
― Peter F. Drucker
― Peter F. Drucker
“Rank does not confer privilege or give power. It imposes responsibility.”
― Peter F. Drucker
― Peter F. Drucker
“Business has only two functions — marketing and innovation.”
― Peter F. Drucker
― Peter F. Drucker
“People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year.”
― Peter F. Drucker
― Peter F. Drucker
“What's measured improves”
― Peter F. Drucker
― Peter F. Drucker
“There is nothing quite so useless, as doing with great efficiency, something that should not be done at all.”
― Peter F. Drucker
― Peter F. Drucker
“Knowledge has to be improved, challenged, and increased constantly, or it vanishes”
― Peter F. Drucker
― Peter F. Drucker
“Results are obtained by exploiting opportunities, not by solving problems. ”
― Peter F. Drucker
― Peter F. Drucker
“Your first and foremost job as a leader is to take charge of your own energy and then help to orchestrate the energy of those around you.”
― Peter F. Drucker
― Peter F. Drucker
tags: leadership
“Plans are only good intentions unless they immediately degenerate into hard work.”
― Peter F. Drucker
― Peter F. Drucker
“There is nothing so useless as doing efficiently that which should not be done at all.”
― Peter F. Drucker
― Peter F. Drucker
tags: management
“Innovation is the specific instrument of entrepreneurship...the act that endows resources with a new capacity to create wealth.”
― Peter F. Drucker
― Peter F. Drucker
“People in any organization are always attached to the obsolete - the things that should have worked but did not, the things that once were productive and no longer are.”
― Peter F. Drucker
― Peter F. Drucker
“Leadership is not magnetic personality, that can just as well be a glib tongue. It is not "making friends and influencing people", that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
tags: leadership
“This defines entrepreneur and entrepreneurship - the entrepreneur always searches for change, responds to it, and exploits it as an opportunity.”
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
tags: entrepreneur, entrepreneurship
“The most serious mistakes are not being made as a result of wrong answers.
The true dangerous thing is asking the wrong question.”
― Peter F. Drucker
The true dangerous thing is asking the wrong question.”
― Peter F. Drucker
“Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window. ”
― Peter F. Drucker
― Peter F. Drucker
“So much of what we call management consists in making it difficult for people to work.”
― Peter F. Drucker
― Peter F. Drucker
“The three most charismatic leaders in this century inflicted more suffering on the human race than almost any trio in history: Hitler, Stalin, and Mao. What matters is not the leader's charisma. What matters is the leader's mission.”
― Peter F. Drucker, Managing the Non-Profit Organization: Principles and Practices
― Peter F. Drucker, Managing the Non-Profit Organization: Principles and Practices
“When a subject becomes totally obsolete we make it a required course. ”
― Peter F. Drucker
― Peter F. Drucker
“A manager is responsible for the application and performance of knowledge. ”
― Peter F. Drucker
― Peter F. Drucker
“The best way to predict your future is to create it.”
― Peter F. Drucker
― Peter F. Drucker
“It is more productive to convert an opportunity into results than to solve a problem - which only restores the equilibrium of yesterday.”
― Peter F. Drucker, The Effective Executive: The Definitive Guide to Getting the Right Things Done
― Peter F. Drucker, The Effective Executive: The Definitive Guide to Getting the Right Things Done
“Strategy is a commodity, execution is an art.”
― Peter F. Drucker
― Peter F. Drucker
tags: competence, strategy
“The computer is a moron. ”
― Peter F. Drucker
― Peter F. Drucker
“Entrepreneurship rests on a theory of economy and society. The theory sees change as normal and indeed as healthy. And it sees the major task in society - and especially in the economy - as doing something different rather than doing better what is already being done. That is basically what Say, two hundred years ago, meant when he coined the term entrepreneur. It was intended as a manifesto and as a declaration of dissent: the entrepreneur upsets and disorganizes. As Joseph Schumpeter formulated it, his task is "creative destruction.”
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
tags: entrepreneurship
“We all have a vast number of areas in which we have no talent or skill and little chance of becoming even mediocre. In those areas a knowledge workers should not take on work, jobs and assignments. It takes far more energy to improve from incompetence to mediocrity than it takes to improve from first-rate performance to excellence.”
― Peter F. Drucker
― Peter F. Drucker
“The aim of marketing is to know and understand the customer so well the
product or service fits him and sells itself.”
― Peter F. Drucker
product or service fits him and sells itself.”
― Peter F. Drucker
“Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.”
― Peter F. Drucker
― Peter F. Drucker
“Management is about human beings. Its task is to make people capable of joint performance, to make their strengths effective and their weaknesses irrelevant.”
― Peter F. Drucker, The Essential Drucker
― Peter F. Drucker, The Essential Drucker
“There is only one valid definition of business purpose: to create a customer.”
― Peter F. Drucker
― Peter F. Drucker
“A person can perform only from strength. One cannot build performance on weakness, let alone on something one cannot do at all.”
― Peter F. Drucker
― Peter F. Drucker
“The "non-profit" institution neither supplies goods or services not controls. Its "product" is neither a pair of shoes nor an effective regulation. Its product is a changed human being. The non-profit institutions are human-change agents. Their "product" is a cured patient, a child that learns, a young man or woman grown into a self-respecting adult; a changed human life altogether.”
― Peter F. Drucker, Managing the Non-Profit Organization: Principles and Practices
― Peter F. Drucker, Managing the Non-Profit Organization: Principles and Practices
“The problem in my life and other people's lives is not the absence of knowing what to do but the absence of doing it.”
― Peter F. Drucker
― Peter F. Drucker
“Every enterprise requires commitment to common goals and shared values. Without such commitment there is no enterprise; there is only a mob. The enterprise must have simple, clear, and unifying objectives. The mission of the organization has to be clear enough and big enough to provide common vision. The goals that embody it have to be clear, public, and constantly reaffirmed. Management’s first job is to think through, set, and exemplify those objectives, values, and goals. Management”
― Peter F. Drucker, The Essential Drucker
― Peter F. Drucker, The Essential Drucker
“The human being is a very poorly designed machine tool. The human being excels in coordination. He excels in relating perception to action. He works best if the entire human being, muscles, senses, and mind, is engaged in the work.”
― Peter F. Drucker
― Peter F. Drucker
“Until we can manage time, we can manage nothing else.”
― Peter F. Drucker
― Peter F. Drucker
tags: time-management
“There is surely nothing quite so useless as doing with great efficiency what should not be done at all.”
― Peter F. Drucker
― Peter F. Drucker
“Every enterprise is a learning and teaching institution. Training and development must be built into it on all levels—training and development that never stop.”
― Peter F. Drucker, The Essential Drucker
― Peter F. Drucker, The Essential Drucker
“The companies that refused to make hard choices, or refused to admit that anything much was happening, fared badly. If they survive, it is only because their respective governments will not let them go under.”
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
tags: entrepreneurship, innovation
“The knowledge that we consider knowledge proves itself in action. What we now mean by knowledge is information in action, information focused on results.”
― Peter F. Drucker
― Peter F. Drucker
“To be sure, the fundamental task of management remains the same: to make people capable of joint performance through common goals, common values, the right structure, and the training and development they need to perform and to respond to change.”
― Peter F. Drucker, The Essential Drucker
― Peter F. Drucker, The Essential Drucker
tags: management
“Converting a decision into action requires answering several distinct questions: Who has to know of this decision? What action has to be taken? Who is to take it? And what does the action have to be so that the people who have to do it can do it? The first and the last of these are too often overlooked—with dire results.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“I read a lot of history, biographies, science, and novels,' he says, ushering a reporter out the door with a hint of relief. 'I do not read management or economics.'
(from an interview in the Christian Science Monitor, July 26, 1993)”
― Peter F. Drucker
(from an interview in the Christian Science Monitor, July 26, 1993)”
― Peter F. Drucker
“The people who work within these industries or public services know that there are basic flaws. But they are almost forced to ignore them and to concentrate instead on patching here, improving there, fighting the fire or caulking that crack. They are thus unable to take the innovation seriously, let alone to try to compete with it. They do not, as a rule, even notice it until it has grown so big as to encroach on their industry or service, by which time it has become irreversible. In the meantime, the innovators have the field to themselves.”
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
tags: entrepreneurship, innovation
“Success in the knowledge economy comes to those who know themselves - their strengths, their values, and how they best perform.”
― Peter F. Drucker, Managing Oneself
― Peter F. Drucker, Managing Oneself
“The focus on contribution by itself supplies the four basic requirements of effective human relations: communications; teamwork; self-development; and development of others.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“Entrepreneurship is "risky" mainly because so few of the so-called entrepreneurs know what they are doing.”
― Peter F. Drucker, Innovation and Entrepreneurship
― Peter F. Drucker, Innovation and Entrepreneurship
“Psychological despotism, whether enlightened or not, is gross misuse of psychology. The main purpose of psychology is to acquire insight into, and mastery of, oneself. Not for nothing were what we now call the behavioral sciences originally called the moral sciences and “Know thyself” their main precept. To use psychology to control, dominate, and manipulate others is self-destructive abuse of knowledge. It is also a particularly repugnant form of tyranny.”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
“And it is change that always provides the opportunity for the new and different. Systematic innovation therefore consists in the purposeful and organized search for changes, and in the systematic analysis of the opportunities such changes might offer for economic or social innovation.”
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
― Peter F. Drucker, Innovation and Entrepreneurship: Practice and Principles
“We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.”
― Peter F. Drucker
― Peter F. Drucker
“Working on the right things is what makes knowledge work effective.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“Direct results always come first. In the care and feeding of an organization, they play the role calories play in the nutrition of the human body.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he will fritter himself away “operating.” He may be an excellent man. But he is certain to waste his knowledge and ability and to throw away what little effectiveness he might have achieved. What the executive needs are criteria which enable him to work on the truly important, that is, on contributions and results, even though the criteria are not found in the flow of events.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“The work relationship has to be based on mutual respect. Psychological despotism is basically contemptuous—far more contemptuous than the traditional Theory X. It does not assume that people are lazy and resist work, but it assumes that the manager is healthy while everybody else is sick. It assumes that the manager is strong while everybody else is weak. It assumes that the manager knows while everybody else is ignorant. It assumes that the manager is right, whereas everybody else is stupid. These are the assumptions of foolish arrogance.”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
“Work is a process, and any process needs to be controlled. To make work productive, therefore, requires building the appropriate controls into the process of work.”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
tags: productivity, work
“People in general, and knowledge workers in particular, grow according to the demands they make on themselves. They grow according to what they consider to be achievement and attainment. If they demand little of themselves, they will remain stunted. If they demand a good deal of themselves, they will grow to giant stature—without any more effort than is expended by the nonachievers.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“An employer has no business with a man's personality. Employment is a specific contract calling for a specific performance, and nothing else. Any attempt by an employer to go beyond this is usurpation. It is an immoral as well as illegal intrusion of privacy.”
― Peter F. Drucker
― Peter F. Drucker
“I consider myself a “social ecologist,” concerned with man’s man-made environment the way the natural ecologist studies the biological environment.....the discipline itself boasts an old and distinguished lineage. Its greatest document is Alexis de Tocqueville’s Democracy in America. But no one is as close to me in temperament, concepts, and approach as the mid-Victorian Englishman Walter Bagehot. Living (as I have) in an age of great social change, Bagehot first saw the emergence of new institutions: civil service and cabinet government, as cores of a functioning democracy, and banking as the center of a functioning economy. A hundred years after Bagehot, I was first to identify management as the new social institution of the emerging society of organizations and, a little later, to spot the emergence of knowledge as the new central resource, and knowledge workers as the new ruling class of a society that is not only “postindustrial” but postsocialist and, increasingly, post-capitalist. As it had been for Bagehot, for me too the tension between the need for continuity and the need for innovation and change was central to society and civilization.”
― Peter F. Drucker, The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
― Peter F. Drucker, The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done
“…control has to be by feedback from the work done. The work itself has to provide the information. If it has to be checked all the time, there is no control”
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
― Peter F. Drucker, Management: Tasks, Responsibilities, Practices
“1. What is our mission? 2. Who is our customer? 3. What does the customer value? 4. What are our results? 5. What is our plan?2”
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization
― Peter F. Drucker, The Five Most Important Questions You Will Ever Ask About Your Organization
“this book itself is not a book on what people at the top do or should do. It is addressed to everyone who, as a knowledge worker, is responsible for actions and decisions which are meant to contribute to the performance capacity of his organization.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“Follow these five decision steps when hiring someone: Understand the job, consider three to five people, study candidates performance records to find their strengths, talk to the candidates’ colleagues about them, and once hired, explain the assignment to the new employee.”
― Peter F. Drucker, The Daily Drucker
― Peter F. Drucker, The Daily Drucker
“In the Next Society’s corporation, top management will be the company. Everything else can be outsourced.”
― Peter F. Drucker, The Daily Drucker
― Peter F. Drucker, The Daily Drucker
“If the executive lets the flow of events determine what he does, what he works on, and what he takes seriously, he will fritter himself away “operating.”
― Peter F. Drucker, The Effective Executive
― Peter F. Drucker, The Effective Executive
“To make knowledge productive, we will have to learn to see both forest and tree. We will have to learn to connect.”
― Peter F. Drucker
― Peter F. Drucker
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